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Ombudsman

OuviPetro

The external demand response service was created to improve communication and provide effective responses to the needs of landowners, squatters, local communities, and government agencies related to PetroReconcavo's operations. The Ombudsman Channel was established to enable the submission of suggestions, complaints, and compliments, both internally and externally.

Please check how to contact our OMBUDSMAN CHANNEL:

In-person service: Estrada do Vinte Mil, Km 3.5, Estação São Roque - Mata de São João/BA

Via email: ouvidoria@petroreconcavo.com.br (Business hours: Monday to Friday, from 7:30 a.m. to 4:30 p.m.)

If you would like to report any irregularities you are aware of, please access the Transparency Channel, where anonymity and confidentiality are guaranteed!

OuviPetro

Do you have any suggestions or complaints?

Call:

0800-071-8028

Emergência

Emergency

An emergency is everything that requires immediate intervention. Therefore, in cases of water and oil leakage, fire, accidents or in any situation that requires immediate response, call toll-free at:

0800-071-8027